bdjili Responsible Gaming — Your safety is our first priority
bdjili believes gaming is entertainment — not stress or addiction. Use our safe and responsible gaming tools to always stay in control.
What is responsible gaming and why does it matter?
Online gaming offers people entertainment, excitement, and the chance to win rewards. However, like any form of entertainment, gaming should be enjoyed in moderation and with regular breaks. Responsible gaming means staying aware of your time, money, and mental health, and keeping gaming a fun part of your life — not the centre of it.
bdjili always wants every player to know their own limits and play with enjoyment. We provide several safety tools on our platform to help you stay aware and safe. On this page you can learn how to use bdjili's responsible gaming features and when to seek help.
Remember: gaming is only for those aged 21 and above. We strictly prevent minors from using the platform.
Our safety tools and protective measures
Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, reducing it takes effect immediately, but increasing it takes 48 hours — this is for your own protection.
Self-Exclusion
If you feel you need a break from gaming, you can block yourself completely for a set period (30 days to 5 years). While self-exclusion is active, no login or deposit will be possible.
Time-Out Feature
Take a time-out of 24 hours to 6 weeks for a temporary break. Your account will be temporarily inactive during this period. It reactivates automatically once the time-out ends.
Gaming History Review
You can view your full gaming history and deposit and withdrawal records at any time. Analysing your own spending patterns is an important part of responsible gaming.
Reality Reminders
Pop-up notifications during long sessions will remind you how long you have been playing and how much you have spent. Keeping this reminder active makes it easier to stay in control.
Age Verification System
Age verification is required when registering at bdjili. Only persons aged 21 and above may open an account and play on our platform. A note for parents — keep your devices out of reach of children.
Warning signs of problematic gaming
If you notice any of the following signs in yourself, contact our support team right away.
- Spending more than your budget and repeatedly trying to recover the losses.
- Becoming indifferent toward family, friends, or work and prioritising gaming over them.
- Trying to stop playing but failing repeatedly.
- Lying about or hiding your gaming activity.
- Gaming with borrowed money or spending funds meant for essential expenses.
- Feeling restless, irritable, or anxious when not gaming.
- Sleep, eating, and daily routines being disrupted.
Top tips for responsible gaming
Follow these tips to keep gaming enjoyable at all times.
- Set a fixed budget before each session and stick to it.
- Set a time limit for each gaming session — use an alarm.
- See gaming as entertainment, not as a way to earn money.
- Avoid gaming when drinking alcohol or feeling emotionally unstable.
- Do not place larger bets in an attempt to recover losses.
- Take regular breaks and spend time with family and friends.
- Use deposit limits and the time-out feature to keep yourself protected.
bdjili protection features in detail
Bet Limits
Set a limit on the total amount you can wager within a given period. This is the most effective way to control overspending.
Loss Limits
After you reach a set loss amount in a day or week, your account will automatically pause temporarily.
Session Time Limits
Set a maximum duration for each gaming session. You will be logged out automatically when the time is up.
Activity Reports
Receive a monthly spending summary by email. Review your gaming habits and take action if needed.
21+ age limit and minor protection
Age Restriction
bdjili is only for persons aged 21 and above.
Opening an account and playing games at bdjili is permitted only for persons aged 21 and above. Age is verified at registration and additional identity documents may be requested in suspicious cases.
We are firmly committed to keeping minors safe from gaming. If you believe a minor is using or attempting to use your account, notify us immediately.
Advice for parents:
- Lock your device with a password or PIN.
- Use parental control software on your browser.
- Never share your login details with anyone.
- Have an open conversation with your child about online gaming and responsible behaviour.
Support and contact
Our support team is always ready for any concerns or questions about gaming. We provide support in Bengali.
24/7 Live Chat
Our Bengali-speaking support representatives are available 24 hours a day, 7 days a week. Chat live with us directly to request self-exclusion, set limits, or raise any concern.
Email Support
For written support, email us at: [email protected] — all responsible gaming messages are handled on a priority basis.
Professional Support
Gaming addiction is a recognised mental health condition. We recommend seeking help from a mental health specialist or counsellor if needed. Seeking professional advice is a brave and wise step.
Account Management
Manage deposit limits, self-exclusion, and time-out directly from your account settings. If you need help, contact our live chat and we will guide you through the whole process.
Play safely and enjoy
Your enjoyment is our goal at bdjili. Use our responsible gaming tools to have a fun experience.